The Trend of Hybrid and Virtual Dining Experiences
Journal: Journal of Foodservice Business Research
Dining experiences have undergone significant changes due to the catering industry’s operational demands, changing consumer preferences, and enhanced technology (Han et al. , 2026). While satisfying customers with flexibility and new experiences, technology-driven hybrid and virtual dining help restaurants stay viable, effective, and competitive in a turbulent market. Whereas virtual eating focuses on delivery-focus…