Social work and artificial intelligence: Socio-technological entanglements across knowledge, ethical, and relational domains
Journal: Journal of Technology in Human Services
Overview: The rapid expansion of artificial intelligence (AI) technologies is reshaping human services including social work. From predictive analytics and automated decision-making to therapeutic chatbots and general generative AI tools, AI technologies are increasingly integrated with service design and delivery. These developments are reconfiguring how knowledge is produced, how decisions are made, and how relatiā¦