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The Service Industries Journal call for papers

Current call-for-papers opportunities for The Service Industries Journal. Ranking signals: Indexed (Active), ABS/AJG 2, ABDC B, JIF 7.4. Use the official publisher page to verify scope and submission rules.

Accepting CFPs for The Service Industries Journal

Ethical implications of artificial intelligence (AI) and automation in service industries: Addressing algorithmic bias, opacity and unclear accountability mechanisms

Deadline 2027-01-31Taylor & FrancisIndexed (Active)ABS/AJG 2ABDC B

Journal: The Service Industries Journal

Overview Artificial intelligence (AI) and automation technologies are transforming service industries, including finance, healthcare, hospitality, retail, education, public services and digital platforms. While algorithmic decision-making systems, service robots, chatbots, predictive analytics and automated workflows offer enhanced efficiencies, personalization possibilities and scalability potential, these technolo…

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