Conflict resolution
Supply Chain1 sample item
About this scale
Scale entry from the Handbook of Management Scales.
Sample item(s)
“If there is a conflict, a solution is found during discussions. (-)”
Source & citation
Hammervoll (2009): Channel cooperation: a reflective scale. The International Journal of Logistics Management, Vol. 20, No. 3, pp. 301-321. Based on: Kaufmann/Dant (1992), Haugland/Reve (1996).
Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.
Use it in your research
Need to check the reliability or psychometrics of this scale in your own data? Use the free DrAIStudio research tools:
Cronbach’s alpha calculator
All statistical calculators
Search the full Scale Atlas
Academic writing humanizer