Ease of use
Information Systems
About this scale
Nearly all prior studies on the technology acceptance model (TAM) have used Likert scales to measure the model’s constructs. In the research a semantic differential scale was developed for the TAM components usefulness and ease of use. The results confirm that the constructs that are measured by the semantic differential scale are psychometrically equivalent to those that are measured by the Likert scales. The relationship among these constructs was unchan
Source & citation
Chin et al. (2008): A Fast Form Approach to Measuring Technology Acceptance and Other Constructs. MIS Quarterly, Vol. 32, No. 4, pp. 687-703.
Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.
Use it in your research
Need to check the reliability or psychometrics of this scale in your own data? Use the free DrAIStudio research tools:
Cronbach’s alpha calculator
All statistical calculators
Search the full Scale Atlas
Academic writing humanizer