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AI Acceptance / Adoption Intention (post-2020)

Information SystemsReliability: Composite reliabilities > 0.803 sample items

About this scale

A short multi-item measure of an individual's intention to use AI tools at work, anchored in UTAUT and recent AI-specific extensions. Captures performance expectancy, effort expectancy, social influence, and trust in AI as antecedents to behavioural intention.

Sample item(s)

“I intend to use AI tools to support my work tasks in the next month.”
“Using AI in my job would enhance my effectiveness.”
“I trust the recommendations made by AI systems at work.”

Reliability

Reported internal consistency: Composite reliabilities > 0.80. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.

Notes

Combine with the Trust-in-Automation scale (Jian, Bisantz & Drury, 2000) when modelling human–AI collaboration.

Source & citation

Kelly, S., Kaye, S.-A., & Oviedo-Trespalacios, O. (2023): What factors contribute to the acceptance of artificial intelligence? A systematic review. Telematics and Informatics, Vol. 77, Article 101925.

Kelly, Kaye & Oviedo-Trespalacios (2023): A systematic review of AI acceptance. Telematics and Informatics, 77, 101925.

Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.

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