AI Tool Switching Intention
Information SystemsReliability: alpha 0.883 sample items
About this scale
A multi-item measure of intention to switch between AI providers — e.g., from ChatGPT to Claude or Gemini. Useful in AI-platform-competition research.
Sample item(s)
“I am considering switching to a different AI provider”
“I am likely to try a new AI tool in the next few months”
“I am loyal to my current AI tool (reverse)”
Reliability
Reported internal consistency: alpha 0.88. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Foundational IS continuance model; modern AI-tool adaptations are common.
Source & citation
Bhattacherjee, A. (2001): Understanding information systems continuance: An expectation-confirmation model. MIS Quarterly, Vol. 25, No. 3, pp. 351–370.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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