Information Overload Scale
Information SystemsReliability: alpha 0.873 sample items
About this scale
A multi-item measure of perceived information overload at work — having more information than one can effectively process.
Sample item(s)
“I receive more information than I can effectively use”
“I often feel overwhelmed by the amount of information at work”
“Information bottlenecks slow down my work”
Reliability
Reported internal consistency: alpha 0.87. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Pair with technostress measures.
Source & citation
Eppler, M. J., & Mengis, J. (2004): The concept of information overload: A review of literature from organization science, accounting, marketing, MIS, and related disciplines. Information Society, Vol. 20, No. 5, pp. 325–344.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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