IS Continuance Intention (Bhattacherjee)
Information SystemsReliability: alpha 0.913 sample items
About this scale
A 3-item measure of intention to continue using an information system, anchored in expectation-confirmation theory.
Sample item(s)
“I intend to continue using this system”
“My intentions are to continue using this system rather than any alternative”
“If I could, I would like to continue using this system”
Reliability
Reported internal consistency: alpha 0.91. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Foundational IS-continuance measure.
Source & citation
Bhattacherjee, A. (2001): Understanding information systems continuance: An expectation-confirmation model. MIS Quarterly, Vol. 25, No. 3, pp. 351–370.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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