Knowledge Management Capability (Lee & Choi)
Information SystemsReliability: alpha 0.914 sample items
About this scale
A multi-item firm-level measure of knowledge-management capability across enabler dimensions: technology, structure, culture, and people.
Sample item(s)
“Our organization has the technology infrastructure to support KM”
“Our organization's structure supports knowledge sharing”
“Our culture encourages knowledge sharing”
“Our people have the skills to manage knowledge effectively”
Reliability
Reported internal consistency: alpha 0.91. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Foundational KM capability measure.
Source & citation
Lee, H., & Choi, B. (2003): Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, Vol. 20, No. 1, pp. 179–228.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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