Organizational responsiveness (O index)
Management1 sample item
About this scale
To measure the construct, the authors relied on scale items previously used by Kale et al. (2000), Kohli et al. (1993), and Mohr & Spekman (1994).
Sample item(s)
“The firm/partner trusts outsiders unless given a reason not to (e.g., willingly shares sensitive information, such as future product introductions, allowing other firms on customer sites). (0.62; 0.77)”
Notes
Index context: O.
Source & citation
Lavie et al. (2012): Organizational Differences, Relational Mechanisms, and Alliance Performance. Strategic Management Journal, Vol. 33, No. 13, pp. 1453–1479
Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.
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