Supplier performance improvement
Supply Chain1 sample item
About this scale
A supplier’s operational performance refers to the combination of product development efficiency, process improvements, quality conformity, and short lead time (Womack
Sample item(s)
“In the last 2–3 years, we have continued to be able to improve product design performance through this partnership.”
Notes
Based on the definition, the items can be interpreted as formative; for example, certain dimensions of performance (e.g., ecological performance) are missing and a reduction of lead time might contradict another performa
Source & citation
Kotabe et al. (2002): Gaining from Vertical Partnerships: Knowledge Transfer, Relationship Duration, and Supplier Performance Improvement in the U.S. and Japanese Automotive Industries. Strategic Management Journal, Vol. 24, No. 4, pp. 293–316
Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.
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