Supply Chain Integration (Flynn, Huo & Zhao)
Supply ChainReliability: alphas 0.80–0.91 across 3 facets3 sample items
About this scale
A 25-item measure of supply chain integration across three facets: customer integration, supplier integration, and internal integration.
Sample item(s)
“Our company shares production plans with key customers (customer)”
“Our company has integrated computerized systems with key suppliers (supplier)”
“Our internal departments share information seamlessly (internal)”
Reliability
Reported internal consistency: alphas 0.80–0.91 across 3 facets. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Most cited SC integration framework.
Source & citation
Flynn, B. B., Huo, B., & Zhao, X. (2010): The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, Vol. 28, No. 1, pp. 58–71.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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