Competitive priority: flexibility (C index)
Operations
About this scale
A common approach to measuring competitive priorities involves using a multiple item list and asking respondents to rate the relative importance of each priority. This scale was originally developed for use in the Boston University Manufacturing Futures Survey by Miller/Vollmann (1984) and was used by Boyer (1998). Boyer's values were later reported in Boyer/Pagell (2000). These measures have been employed in numerous studies and have been shown to have go
Notes
Index context: C.
Source & citation
Boyer/Pagell (2000): Measurement issues in empirical research: improving measures of operations strategy and advanced manufacturing technology. Journal of Operations Management, Vol. 18, No. 3, pp. 361-374. Also used in: Boyer/Lewis (2002): Competitive Priorities: Investigating the Need for Trade-offs in Operations Strategy. Production and Operations Management, Vol. 11, No. 1.
Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.
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