Leadership involvement in quality
About this scale
The authors identify improvement and innovation as two critical plant level capabilities. These capabilities are each conceptualized as a second-order factor and measured through a distinct bundle of routines. The following routines underlying improvement capabilities are identified: continuous improvement, process management, and leadership involvement in quality. The routines closely related to improvement capability are: search for new technologies, cro
Sample item(s)
Notes
Given that a 7-point Likert scale was used ("4" indicating "neutral"), the mean value (5.65) is quite high. Therefore, the wording might be changed (e.g., "is always personally involved" rather than "is personally involv
Source & citation
Use it in your research
Need to check the reliability or psychometrics of this scale in your own data? Use the free DrAIStudio research tools: