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Personal Involvement Inventory (PII, Zaichkowsky)

Marketing & SalesReliability: alpha 0.953 sample items

About this scale

A 20-item semantic-differential measure of involvement with a product or category. Foundational involvement measure.

Sample item(s)

“important — unimportant”
“of concern to me — of no concern”
“matters to me — doesn't matter”

Reliability

Reported internal consistency: alpha 0.95. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.

Notes

Free for academic use.

Source & citation

Zaichkowsky, J. L. (1985): Measuring the involvement construct. Journal of Consumer Research, Vol. 12, No. 3, pp. 341–352.

Zaichkowsky, J. L. (1985): Measuring the involvement construct. Journal of Consumer Research, Vol. 12, No. 3, pp. 341–352.

Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.

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