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Relational commitment

Operations1 sample item

About this scale

To measure the construct, the authors relied on scale items previously used by Cullen et al. (1995), Kale et al. (2000), McEvily & Marcus (2005), and Sarkar et al. (2001).

Sample item(s)

“We have a long term commitment to the relationship.”

Source & citation

Handley/Benton (2009): Unlocking the business outsourcing process model. Journal of Operations Management, Vol. 27, No. 5, pp. 344–361.

Handley/Benton (2009): Unlocking the business outsourcing process model. Journal of Operations Management, Vol. 27, No. 5, pp. 344–361.

Source & licence. This scale entry is compiled from the Wikibooks Handbook of Management Scales, used under the CC BY-SA 3.0 licence. Always consult the original publication (cited above) for the complete item set and permission to use.

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