Six Sigma Orientation
OperationsReliability: alpha 0.883 sample items
About this scale
A multi-item measure of organizational orientation toward Six Sigma methodology — process improvement, data-driven decisions, and DMAIC framework.
Sample item(s)
“We use data-driven decision making in operations”
“We follow the DMAIC framework for process improvement”
“Our leaders champion Six Sigma initiatives”
Reliability
Reported internal consistency: alpha 0.88. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Pair with lean for lean-six-sigma research.
Source & citation
Linderman, K., Schroeder, R. G., Zaheer, S., & Choo, A. S. (2003): Six Sigma: A goal-theoretic perspective. Journal of Operations Management, Vol. 21, No. 2, pp. 193–203.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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