Empathic Leadership
LeadershipReliability: alpha 0.913 sample items
About this scale
A multi-item measure of leader empathic behaviour — the ability to recognize and respond to followers' emotional states and concerns. Predicts engagement and citizenship.
Sample item(s)
“My leader recognizes when I am upset”
“My leader responds with appropriate concern when I share difficulties”
“My leader takes time to understand my point of view”
Reliability
Reported internal consistency: alpha 0.91. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Pair with emotional intelligence (WLEIS) and ethical leadership.
Source & citation
Holt, S., & Marques, J. (2012): Empathy in leadership: Appropriate or misplaced? An empirical study on a topic that is asking for attention. Journal of Business Ethics, Vol. 105, No. 1, pp. 95–105.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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