OCB Checklist (Spector & Fox)
HR & WorkReliability: alpha 0.933 sample items
About this scale
A 20-item measure of organizational citizenship behaviour, balanced with a counterproductive-work-behaviour checklist of equal length. Useful for studying both bright and dark sides of discretionary behaviour.
Sample item(s)
“Helped a coworker who had too much to do”
“Volunteered for additional duties”
“Defended a coworker who was being 'put-down' by other coworkers”
Reliability
Reported internal consistency: alpha 0.93. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Free for academic use; companion to CWB checklist.
Source & citation
Spector, P. E., & Fox, S. (2010): Counterproductive work behavior and organizational citizenship behavior: Are they opposite forms of active behavior? Applied Psychology, Vol. 59, No. 1, pp. 21–39.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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