Organizational Learning Capability (Goh & Richards)
HR & WorkReliability: alpha 0.933 sample items
About this scale
A multi-item measure of organizational learning capability across five dimensions: clarity of mission, leadership, experimentation, transfer of knowledge, and teamwork/cooperation.
Sample item(s)
“The mission and vision of our organization are well understood (clarity)”
“Our managers help create an environment that facilitates learning (leadership)”
“We are encouraged to experiment with new ways of doing things (experimentation)”
Reliability
Reported internal consistency: alpha 0.93. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Foundational OLC measure.
Source & citation
Goh, S. C., & Richards, G. (1997): Benchmarking the learning capability of organizations. European Management Journal, Vol. 15, No. 5, pp. 575–583.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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