Organizational Social Capital (Nahapiet & Ghoshal)
HR & WorkReliability: alpha 0.84–0.91 across three dimensions3 sample items
About this scale
A multi-item measure of organizational social capital across three dimensions: structural (network ties), relational (trust, identification), and cognitive (shared codes, narratives). Used widely in knowledge-sharing and organizational-learning research.
Sample item(s)
“Members of my work team frequently interact with each other. (structural)”
“Members of my work team trust each other to do their jobs well. (relational)”
“Members of my work team share a common vocabulary about our work. (cognitive)”
Reliability
Reported internal consistency: alpha 0.84–0.91 across three dimensions. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Conceptual; for a quantitative operationalization see Chiu, Hsu & Wang (2006).
Source & citation
Nahapiet, J., & Ghoshal, S. (1998): Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, Vol. 23, No. 2, pp. 242–266.
Nahapiet & Ghoshal (1998): Social capital and the organizational advantage. AMR, 23(2), 242–266.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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