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Performance Feedback Environment Scale (FES)

HR & WorkReliability: alphas 0.78–0.92 across 7 facets3 sample items

About this scale

A 60-item measure of the perceived feedback environment across seven facets: source credibility, feedback quality, feedback delivery, favorable feedback, unfavorable feedback, source availability, and promotion of feedback seeking.

Sample item(s)

“My supervisor is generally familiar with my performance (credibility)”
“The performance feedback I receive from my supervisor is helpful (quality)”
“My supervisor is sensitive to my feelings when delivering feedback (delivery)”

Reliability

Reported internal consistency: alphas 0.78–0.92 across 7 facets. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.

Notes

Foundational feedback-environment measure.

Source & citation

Steelman, L. A., Levy, P. E., & Snell, A. F. (2004): The Feedback Environment Scale: Construct definition, measurement, and validation. Educational and Psychological Measurement, Vol. 64, No. 1, pp. 165–184.

Steelman, L. A., Levy, P. E., & Snell, A. F. (2004): The Feedback Environment Scale: Construct definition, measurement, and validation. Educational and Psychological Measurement, Vol. 64, No. 1, pp. 165–184.

Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.

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