Quality of Work Life (QWL, Sirgy et al.)
HR & WorkReliability: alphas 0.71–0.91 across seven needs3 sample items
About this scale
A 16-item measure of quality of work life based on need-satisfaction theory, covering health/safety, economic/family, social, esteem, actualization, knowledge, and aesthetics needs.
Sample item(s)
“My job provides good health benefits (health/safety)”
“My job provides me with financial security (economic)”
“I feel a sense of accomplishment in my job (esteem)”
Reliability
Reported internal consistency: alphas 0.71–0.91 across seven needs. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Use as a multidimensional alternative to single-item job-satisfaction measures.
Source & citation
Sirgy, M. J., Efraty, D., Siegel, P., & Lee, D.-J. (2001): A new measure of quality of work life (QWL) based on need satisfaction and spillover theories. Social Indicators Research, Vol. 55, No. 3, pp. 241–302.
Sirgy, Efraty, Siegel & Lee (2001): QWL. SIR, 55(3), 241–302.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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