Workplace Trust Climate
HR & WorkReliability: alpha 0.933 sample items
About this scale
A multi-item measure of unit- or organization-level trust climate — shared perception that trust is high among coworkers and between coworkers and management.
Sample item(s)
“In our work group, we trust each other”
“In our organization, employees trust management”
“Trust is a defining feature of our work environment”
Reliability
Reported internal consistency: alpha 0.93. As a rule of thumb, Cronbach’s α ≥ .70 is considered acceptable, ≥ .80 good, and ≥ .90 excellent for established measures.
Notes
Aggregate to unit level.
Source & citation
Mayer, R. C., & Gavin, M. B. (2005): Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, Vol. 48, No. 5, pp. 874–888.
Source. Scale details are summarised from the publication cited above. Always consult the original source for the full item set, scoring, and permission to use.
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